After having his
CD key stolen, a Texan gamer is suing Even Balance,
PunkBuster's creator, because he was banned from on-line game play. The plaintiff-wannabe alleges that Electronic Arts and
PunkBuster falsely accused him of cheating.
Here is part of his side of the story:
Yes, I would have dropped the entire problem and accepted the new key if Even Balance didn't play Judge and Jury and sent me the proof that I requested.
Yes I was PO at Even Balance for the treatment. Yes I want to make a change in their EULA.
I've tried every possible route to get information or settle this in a gentleman fashion. Even Balance failed to even respond properly. Now, the only option I have is the court systems. No, I'm not going after money. I make enough already, I don't need any more, nor would I sue for money in this case. My case is to make a change.
Like everyone else, I hate cheaters. I stopped playing Battlefield 1942 because of the number of cheaters. About 2 months ago, I heard that Punkbuster was now in BF 1942. My thought was "Great, now I can play again". As soon as I fired up the game, loaded up the patches and agreed with the Punkbuster EULA, I received a "Global Ban" notice. Wow, I then sent an email to Evenbalance and asked them about this. After 4 emails and 1 fax, they responded by saying "Either I cheated or someone used a key generator and was using my key. But at this point, your key will remain banned".
I then found their number and called them, they answered "Hello". I asked them if this was Even Balance and they said "yes". I then informed them who I was and what happened. I also informed them that I will be retaining an attorney to solve this problem. They then hungup. When I tried to call them back, they forwarded their number to a verizon voice mail.
I then contacted the Harris County, TX disbute resolution department and setup a date to meet with Evenbalance. They failed to respond to the letters or show up. The meeting was rescheduled and they failed to show up. For the third time a meeting was scheduled and they failed to show up. The Dispute Resolution department contacted me today and informed me that "Even Balance failed to respond to the letters and have since then disconnected their main number".
Harris county informed me that they will be sending me all the documentations and when I setup a court date, will show up in my behalf.
They then gave me a number to find out who "Even Balance" is registered too and their legal address. This is public information since this is a corporation.
I then was able to receive the direct number to Tony Ray at Even Balance. I called and this is the transcript:
TONY "Hello, this is Tony."
ME "Is this Even Balance?"
TONY "Yes it is"
ME "Hi, my name is so and so"
TONY "This is a bad time to talk and I'm really busy".
ME "Just wanted to inform you that you missed three appointments with me and Harris County"
TONY "I spoke with my attorney and I didn't have to attend those meetings. The only time I will attend is when there is a court date"
ME "No problem, I will be speaking with my attorney today and will set up a court date"
TONY "See you in court, and you have no chance to win and you will lose"
At that point, Tony hung up. Guess this goes to show you what kind of company Even Balance really is. When your trying to resolve a problem, their bottom line is "SCREW YOU-WE WILL WIN".
Soon, I will have a website up so I can receive money to help with this case. I'll also have a comment section where people can post other real examples. In the end, we will win
Thanks,
Quibbly
You can read more (
of his side) at
His New Website.
original source