IGN provides a description in their article of jamerios position at rare that won him several BAFTAS
http://uk.games.ign.com/articles/122/1221612p1.html
http://uk.games.ign.com/articles/122/1221612p1.html
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[the] problem is compounded because testers are often hired through a staffing company and not internally. Many publishers won't offer a reference because of contractor policies. Most testers are not, technically, employees.what's your take on that? from what you posted over the years you did not experience that at all.